Accessibility

We offer complimentary admission for individuals with a rehabilitation certificate, physical disability certificate, or mental disability welfare certificate. Complimentary admission is valid for the individual and up to one accompanying person.

*There is no need to apply in advance, simply present any of the certificates mentioned above at the main reception (ticket counter).

The art center has two wheelchairs and two strollers that are available to use free of charge.
Please visit reception (ticket counter) to request one.

For visitors with hearing impairments, we offer communication assistance through written notes. Feel free to request this service, and our staff at reception (ticket counter) and the entrance of special exhibitions can assist you using a tablet or writing materials.

Text copies of our audio guide are available free of charge for visitors with hearing impairments.
Please visit reception (ticket counter) to request one.

Wheelchair-accessible ramps are installed between the entrance from the accessible parking lot and the rear entrance, as well as at the entrance to the Cube Café and Shop.
If you require assistance, don’t hesitate to ask one of our staff.
A ramp is also available at the entrance to Leandro ERLICH’s Edificio — Buenos Aires.
Please speak to our staff in one of the exhibition spaces, and they will be happy to assist you.

An elevator is available for access to the second floor.

There are three parking spaces available behind the art center.

*We prioritize our accessible parking spaces to accommodate those who require extra width for wheelchair access or those who have difficulty walking and require parking near the building.

Guide dogs and other trained service dogs are welcome at the art center.

*Pets and emotional support animals are not permitted.

Free Wi-Fi is available throughout the Towada Art Center, Cube, and Art Square.
To use the service, you must agree with the terms and conditions found on the Towada City website, after which you will be able to connect to the internet via the Wi-Fi network using your device.

Terms of Use for the Towada City Public Wireless LAN (Wi-Fi Hotspot) (Japanese)

An AED is readily available at reception.

One baby changing station is available in the accessible toilet in the permanent exhibition space and one in the accessible toilet in the Art Square restroom.

*We do not have changing stations for adults.

No nursing rooms are available inside the art center or near the Art Square restroom.

There is a multipurpose toilet in the outdoor Art Square restroom.

*We do not have an ostomy-friendly restroom inside the art center.

In an emergency, an announcement will be made guiding you to the nearest exit, and lamps installed in the exhibition room of Mariele NEUDECKER’s This Thing Called Darkness on the second floor will flash.

We have 20 coin-operated lockers, which require a 100-yen coin. (The coin will be returned when you retrieve your items.)
Feel free to leave larger items like suitcases with reception.

Please leave your umbrellas at the umbrella stand located at reception. In order to protect the artwork, umbrellas are not permitted in the exhibition spaces.

During rainy weather, umbrellas are available at the rear entrance for use when visiting Leandro ERLICH’s Edificio — Buenos Aires.

A designated bicycle parking area is available to use free of charge.
The art center will not be held responsible for any theft or loss incurred when using bicycle parking.

Smoking is prohibited in the art center, and we do not have designated smoking areas available.
The use of fire, including smoking, is strictly prohibited inside the art center, in the cafe and shop, and throughout the premises.

Food and drink (including gum and candy) are prohibited in the exhibition spaces and in any other areas where artworks are being displayed.